Tell me a little about yourself

Usually asked in the beginning of an interview, this question can trip up some candidates. If you are reviewing your resume in response to this question (don't do that) or if it makes you uncomfortable, consider this approach.

Limit your response to three things you believe are most important about your skill set. Here's an example:

1. I have more than 10 years of experience on the help desk.
2. While many people view a help desk position as a stepping stone, I have chosen to make a career out of it.
3. I truly enjoy help desk work, I'm committed to staying in the role and I'm good at what I do.